GENERAL CONTRACTUAL TERMS AND CONDITIONS (GCTC)

about the use of lashandlashes.com website

March 1st, 2018

  1. Preamble

Welcome to our website! Thank you for your purchase!

The lashandlashes.com website is operated by Beauty 303 Korlátolt Felelősségű Társaság.

We inform you that if you order products from us via the website, the content of the contract between us, in addition to the provisions of the applicable mandatory legislation, is governed by these general terms and conditions and the detailed information on the purchase procedure (hereinafter referred to as “GCTC”).

Accordingly, these GCTCs contain your rights and obligations and the rights and obligations of Beauty 303 Kft, the contractual terms, the execution conditions, the delivery and payment terms, the liability rules and the conditions for exercising the right of unilateral termination. Annexes to these GCTCs are the information and standard declarations available on the website, as well as information available separately. For matters not covered in the Detailed information concerning the purchase procedure, the GCTC shall prevail.

Please read this document carefully before completing your order because by completing your order you expressly accept the contents of these GCTCs!

The contract between you and the contractor is governed by these GCTCs, in addition to the mandatory applicable law. The Contractor has the right to amend the provisions of these GCTCs within the limits of applicable law. Please read the provisions of these GCTCs before each purchase. Any amendment to these GCTCs is valid from the date of publication on the website. Amendments shall not affect contracts (confirmed orders) already concluded up to that time.

If you have any questions about the General Contractual Terms and Conditions, the use of the website, the products, or the purchase procedure or if you would like to discuss your specific needs with us, please contact us using the contact details provided.

1.1. These GCTCs shall be construed following offers, order confirmations, invoices and all other documents issued during the contracting process and these General Terms and Conditions shall prevail unless otherwise agreed by the parties. These GCTCs set out the general terms and conditions of the legal relationship between the parties and the rights and obligations of the parties.

1.2. Any deviation from these GCTCs is valid only in writing, signed and approved by the Customer and the Contractor. A written agreement shall also be deemed to be a written agreement if it is agreed by letter, fax, e-mail or via the website between the parties and if it is expressly accepted by the other party. Written statements must be sent to the address, fax number or e-mail address of the other party specified in the Order or expressly accepted on the website.

1.3. These GCTCs also apply to private consumer customers, corporate and sole proprietorship customers and other organisations, beauticians and professionals (Business customers) who enter into the contract for purposes that fall within the scope of their business or professional activities. Business customers are hereinafter collectively referred to as “Customers or the Customer”.

1.4 These GCTCs shall enter into force on February 1st, 2018 and shall be valid until revoked.

  1. Introductory information, definitions, explanatory notes
Company details
Name: Beauty 303 Kft.
Registered office: 1149 Budapest, Nagy Lajos király útja 108.
Mailing address: 1149 Budapest, Nagy Lajos király útja 108.
Store, collection point address: 1149 Budapest, Nagy Lajos király útja 108.
Registration court: Court of Justice of the Capital Court
Company registration number: 01 09 724577
Tax identification number: 13226754-2-42
Representative: László Mátrai, Managing Director
Fax: –
E-mail: Info@lashandlashes.hu
Website: lashandlashes.com
Bank account number: 11710002-20196219
Data protection registration number: NAIH: 139213/2018.
Hosting provider details
Name: RackForest Kft
Title: 1132 Budapest, Victor Hugo utca 18-22, 3rd floor
Place of storage: 1132 Budapest, Victor Hugo utca 18-22.
Contact (tel./e-mail)  +36-70-362-4785 / info@rackforest.hu

 

Parties: Contractor (the Contractor) and the Customer

Consumer: a natural person acting outside his or her commercial, professional, independent or business activity.

Consumer contract: a contract in which one of the parties is a consumer.

Website: the lashandlashes.com website, which is a remote communication tool.

Contract: a sales contract between the Contractor, as the Supplier, and the Buyer, via the website and electronic mail.

Device enabling communication between remote parties: a device enabling parties to make a contractual declaration in their absence for concluding a contract. Such means include, in particular, addressed and unaddressed printed matter, standard letters, press advertisements with order forms, catalogues, telephones, fax machines and internet access devices.

The contract between remote parties: a contract concluded without the simultaneous physical presence of the parties in a remote sale system organised for the supply of goods or services which are the subject of the contract, where the parties use a means of remote communication solely for concluding the contract.

Product: all saleable movable assets included in the website’s offer, placed on the website and intended for sale, which are the subject of the Contract.

Business: a person acting within his/her profession or an independent or business activity.

Customer: a natural or legal person, professional partner or individual entrepreneur and other entities, cosmetician and professional, a business customer who makes a purchase offer and/or concludes a registration contract via the website, who concludes a contract for a purpose falling within the scope of his/her economic or professional activity.

Foreign customer: a non-resident customer whose place of residence or registered office and delivery address is not in Hungary and/or who does not communicate in Hungarian.

In the case of contracts concluded between a consumer and a business (hereinafter referred to as “consumer contracts”), the warranty covers: the mandatory warranty provided for by the Civil Code and specific legislation on consumer contracts.

Applicable legislation

In particular, the following legislation applies to the contract:

Act no. CLV of 1977 on consumer protection;

Act no. CVIII of 1998 on certain aspects of e-commerce and information society services;

Act no. V of 1999 on the Civil Code (CC);

Government Decree 151/2003 (IX. 22) on the mandatory warranty for certain durable goods;

Government Decree 45/2014 (II.26) on detailed rules of contracts between consumers and businesses;

Decree NGM 19/2014 (IV. 29) on the procedural rules for handling warranty claims for goods sold under a contract concluded between a consumer and a business.

  1. Acceptance of GCTCs

The Customer must familiarise himself/herself with the provisions of these GCTCs before completing his/her order. By purchasing lashandlashes.com, the Customer accepts the provisions of these GCTCs, and the GCTCs shall become an integral part of the contract between the Customer and the Supplier.

3.1. Contract language

The language of contracts covered by these GCTCs is Hungarian.

3.2. Prices

Prices are in HUF and include 27% VAT.  Prices are indicative and we reserve the right to change them. The prices shown on the website do not include additional costs for packaging and delivery, which shall be indicated separately in the order confirmation.

Prices are also displayed next to the products in EUR to fulfil orders received from abroad. Foreign customers can also pay in EUR. However, the Hungarian forint is the billing basis and reference price.

The object of the contract

4.1. The Contractor operates a website at lashandlashes.com (hereinafter referred to as the “Website”), on which cosmetics and other products it sells can be ordered by Customers visiting the Website via an internet interface or based on an individual contract concluded with the Contractor. The Contractor shall supply the Customer with the products available in its offer (on the Website), in the quantities ordered by the Customer, and provided that they are in stock. In this context, the Contractor undertakes to deliver to the Customer, based on the Customer’s requirements and to the extent of the Contractor’s possibilities, the products available in its offer against payment, following the Customer’s order, under the terms and conditions set out in the relevant Order confirmation 2.

4.2. The contracting parties shall act efficiently and in cooperation with each other in the performance of the contract, taking into account the legitimate interests of the parties.

  1. Contracting process, the contract conclusion

5.1 Registration on the Contractor’s website: Customers can register on the Contractor’s website (lashandlashes.com). The Customer accepts a separate declaration that the information provided during registration is correct (company name, address/registered office, tax identification number, contact details, delivery addresses, etc.) and that in case of failure to provide this information, the Customer is liable for any resulting damage. Data provided during and for registration shall be processed by the Contractor under applicable and valid data protection legislation.

5.2. Ordering via the Contractor’s website: if the Customer selects the products he/she wishes to order on the Contractor’s website, he/she places them in a virtual shopping cart on the website. The Customer shall confirm his/her intention to order the products in the virtual shopping cart by electronically accepting the terms and conditions and selecting the payment method, thereby entering into a contract with the Contractor based on these GCTCs and the specific terms and conditions set out in the Order confirmation 2 (hereinafter referred to as the “Electronic order”). By pressing the “Submit order” button, the Customer acknowledges that he/she is responsible for payment. The Order confirmation (Order confirmation no. 1) is automatically sent to the Customer by the system based on the order, containing, inter alia, the Customer’s data, order details, delivery address, and payment method. Confirmation of order processing by the Contractor is attached to confirmation no. 2, which is sent personally to the Customer by the Contractor’s employee. The Contractor reserves the right to make technical mistakes and errors. In case of payment by credit card, if the Contractor is unable to send the order, the Contractor shall agree with the Customer on the refund of the amount already paid.

5.3 Documents: in certain cases (in the case of non-natural persons if the order is based on the terms and conditions of an individual contract and is not submitted via the contractor’s website), the contractor may require additional documents for the conclusion of the contract, as follows: the signature of the managing director and, if the person acting for the order is not a registered officer of the company, the power of attorney of the person acting for the order, indicating the title of the company representative.

5.4. The Contractor shall inform the Customer in writing of the conclusion of the Contract in the form of an order confirmation, which shall contain an exact and detailed description of the goods and services ordered, their prices, the delivery and acceptance term. The Contractor shall only be liable for the services and goods ordered that are included in the price offer and the second order confirmation sent.

5.5. Cooperation: The Contracting parties shall cooperate in the performance of the contract, in particular, if additional information is required for the performance of the contract; the Customer shall provide the Contractor with this information within 3 days of receiving the request.

  1. Rights and obligations under the contract

6.1 Payment of purchase price: the Customer undertakes to take delivery of the product prepared by the Contractor and specified in the confirmation and to pay the purchase price specified under the provisions of these GCTCs. In all cases, payment of the purchase price shall be made in advance under the payment methods available on the website or by payment on delivery upon receipt of the ordered item by the Customer. These terms and conditions shall remain in force until revoked or amended. The Contractor shall have the right to deviate from the previously established payment terms, at its sole discretion, if justified by the nature of the product or other circumstances of the order.

6.2 Trade secret: All facts, data and information relating to the legal relationship between the parties are considered trade secrets. The Customer acknowledges that all documents, materials, drawings, specifications, offers, etc. prepared and provided by the Contractor are the exclusive property of the Contractor and that any disclosure of such documents, materials, drawings, specifications, offers, etc. to third parties constitutes a violation of a trade secret for which the Customer bears full economic and criminal liability.

6.3. Contract amendment: after accepting the order, any amendment requested by the Customer shall be subject to a separate agreement and contract amendment.

6.4 Copyright compliance: Products distributed by the contractor are protected by copyright or other forms of the legal protection of the legal persons producing them. The customer must respect these rights under applicable laws. The customer is liable for any infringement of third party rights by the customer under the Civil Code and applicable law.

6.5. Withdrawal: the Customer may withdraw from the order only and exclusively in writing, as provided for in these GCTCs.

  1. Rights and obligations of the Contractor

7.1. The Contractor undertakes to fulfil the order placed by the Customer via the Contractor’s website for the Customer under the terms and conditions set out in Order confirmation 2 or using the parameters contained in the Offer and Order confirmation previously issued by the Contractor and accepted by the Customer.

7.2 The Contractor shall have the right to refuse to fulfil the order until the Customer has provided the information required for the execution of the work or until the Customer has fulfilled its payment obligation as set out in the order confirmation.

7.3.  The Contractor shall provide its services exclusively based on a contract (a contract concluded electronically as part of the ordering process via its website or a contract concluded in writing based on specific terms and conditions).

7.4. The Contractor undertakes to provide the Customer with the services/products detailed in the price offer and order confirmation for the duration of the contract and to deliver the products within the agreed timeframe.

7.5. The Contractor has the right to use subcontractors or other intermediaries for the performance of any of its contractual obligations.

7.6 Retention of title: the Contractor retains title to the goods ordered and to be delivered until the purchase price has been paid in full. If the Customer fails to pay the purchase price within 3 days of the Customer’s specified payment due date, the Contractor shall have the right to withdraw from this Contract and exercise its right of ownership of the ordered goods without prior notice. In this case, the Contractor shall not be liable for any damage suffered by the Customer.

7.7 Transport, shipping: Shipping is at the Customer’s expense. In all cases, the risk is transferred to the Customer after loading the goods onto the vehicle. Unloading at the delivery address is the Customer’s responsibility and is at the Customer’s expense. The Contractor is not obliged to take out transport insurance. Partial deliveries are permitted and shall be invoiced individually. The Contractor shall deliver the Customer’s order or may withdraw from the contract, at the Contractor’s discretion, in the absence of delivery and written notice of withdrawal. The Contractor does not guarantee delivery of fragile goods and does not recommend delivery by mail.

7.8. Amendment of GCTC: The Contractor has the right to unilaterally amend the provisions of the GCTC by publishing the essential elements of the amendment on the main page of its website (lashandlashes.com) in a visible place 15 days before the amendment takes effect.

  1. Payment method, payment terms

8.1 Upon confirmation of the order or in the case of an individual contract, upon the performance of the contract, the Contractor shall issue an invoice for the ordered products, which shall be sent to the Customer. The Contractor declares that the invoices it issues to the Customer comply with the applicable legal regulations.

The Contractor reserves the right to issue an invoice in any case before the transfer, which shall be scanned and sent to the Customer.

8.2. The Contracting parties agree that in the case of order confirmations and invoices issued under this contract unless otherwise agreed by the parties in writing, payment shall be made in advance at the time of order or at the time of delivery.

The methods of payment are listed in the “basket” on the website.

  1. Termination of contract

9.1 The contracting parties agree that this contract is concluded for a limited period, which lasts until the delivery of the product or until payment of the counter value.

9.2 The contract between the parties may also be terminated by mutual agreement, by withdrawal or by termination in the case of services.

9.3. The parties agree that if the other party seriously breaches its obligations under the contract (fails to fulfil its obligations or refuses to cooperate further), the parties may withdraw from the contract or terminate the contract with immediate effect.

9.4. In the event of withdrawal or termination with immediate effect by the Customer, if an individual order validly concluded but not yet completed is in progress, the Contractor must compensate the Customer for its proven damages or the work carried out.

9.5. In the event of withdrawal or termination with immediate effect by the Contractor, the Customer shall pay the value of the goods received.

9.6. Termination of a contract between the parties, for whatever reason, shall not release the parties from the performance of their obligations or from the payment of fees until the termination of the contract.

9.8 The Contractor may suspend the service with immediate effect or terminate the contract with immediate effect:

9.8.1. if the Customer enters into payment default for more than 30 days and has not made payment despite notice to do so.

9.8.2. if the Customer is subject to bankruptcy, liquidation or dissolution proceedings.

  1. Force majeure

10.1. Neither party shall be liable for the performance of its obligations under the contract in the event of an unforeseeable event beyond its control. Examples of such circumstances are: natural disasters, fire, flood, orders of public authorities, state of emergency, riot, civil war, war, strike, demonstrations or similar business interruptions, traffic or other problems, and shortage of raw materials.

10.2 If the duration of the suspension exceeds two months due to a force majeure event, either party has the right to terminate or withdraw from the contract with immediate effect.

10.3 In the event of force majeure, the party concerned shall notify the other party in writing.

  1. Force majeure events do not constitute an exemption from payment of the invoice for services rendered.
  2. Insurances, warranties

12.1 Insurances, warranties: the Customer must notify the Contractor in writing, immediately upon receipt of the goods, of any incorrect deliveries, quantity discrepancies and defects. The notice must include the delivery order, contract, invoice number, and an accurate description of the goods and defects. Damage in transit must be reported immediately upon arrival of the product at its destination. The customer’s obligation to inspect the entire batch applies. The fact and extent of the damage must be recorded on the delivery order/goods receipt note and signed by the supplier. The customer must keep a record of the extent of the damage. Invisible defects must be reported within one week of discovery, but within 15 calendar days of receipt if the product has not yet been used, consumed or used in full or in part. All complaints must be made in writing with precise details of each defect found. The Customer must allow the Contractor to inspect the product complained of. If the defect is verified, the Contractor shall repair the defect or deliver (replace) the goods without defect, at the Customer’s option, against the return of the goods. The Contractor shall not be liable for defects resulting from improper use, storage or transport. The Contractor’s warranty obligation as set out above shall only apply if the previously delivered goods are returned to the Contractor by the Customer in their original, undamaged packaging. The Contractor shall not take back any goods which the Customer has used, consumed or exhausted, in whole or in part, or which have been opened, and such goods shall not be subject to any warranty claim.

The Contractor shall subject products with quality defects to laboratory tests, the results of which shall be recorded in a report.

12.2. Claims: The parties exclude any further claims from the Customer unless prohibited by law. However, even with this clause, the Customer may make a justified claim in connection with the Contractor’s intentional or grossly negligent breach of contract. The exclusion relates in particular to claims for consequential damage, such as loss of production or loss of profit.

12.3. Defective or late performance shall not be deemed to have occurred if, in the case of products which are not in stock, the Contractor informs the Customer of this fact in the confirmation after placing the order, together with the expected delivery date, in which case the Contractor shall not be liable for any damages.

12.4. The Contractor declares that all its products are licensed under current legislation and have the appropriate test report/results. The ingredients of the product must be indicated on its label under the legislation in force. It is the Customer’s responsibility to check the ingredients of the products and their possible allergenicity as the Contractor is not responsible for any allergic reaction and its consequences in case of hypersensitivity to the ingredients.

12.5. The storage conditions of the products are indicated on the website and in a separate brochure, therefore the Contractor is not liable for any consequences and damage to the products resulting from improper storage.

12.6. No quality complaints or warranty claims may be made due to changes in the consistency, smell or colour of products distributed or manufactured by the Contractor as a result of improper use or storage or failure to observe hygiene rules.

  1. Consumer withdrawal from the contract

The customer, if he/she is a consumer, has the right to withdraw from the contract for 14 days, in which case he/she must return the ordered product to the supplier in full. The costs of returning the goods shall be borne by the Customer under Decree 45/2014 (II. 26.) – on contracts concluded between persons acting remotely. The Supplier shall return the goods to the Customer within 14 days of receiving the parcel. The 14-day period for withdrawal expires no later than 14 days after the Customer has received the parcel.

The customer shall bear the costs of returning the goods following the exercise of the right of withdrawal, as well as delivery costs. The Supplier may claim compensation for damage resulting from improper use of the goods.

The consumer may not exercise the right of withdrawal in the cases provided for in Article 5 of the above-mentioned government regulation.

The consumer may not exercise the right of withdrawal in the case of a product in sealed packaging which cannot be returned after opening on delivery for health or hygiene reasons.

Description of the right of withdrawal, information on how to exercise the right of withdrawal

Government Decree 45/2014 (II. 26.) on detailed rules of contracts between consumer and company:

The order sent by the consumer shall be automatically confirmed by the Contractor’s computer system if the product or products ordered are available in stock, as soon as possible, but not later than 48 hours. The date of the order confirmation is also the date of concluding the contract between the consumer and the contractor.

The consumer may exercise the right of withdrawal/cancellation without any conclusion from the date of concluding the contract between the consumer and the supplier, but no later than 14 days after receiving the goods.

The consumer has the right to exercise the right of withdrawal between the date of concluding the contract and the date of receiving the product.

The consumer can exercise the right of withdrawal/cancellation by sending a standard or clear declaration to this effect.

The consumer must return the product to the contractor immediately, but no later than 14 days.

In the event of exercising the right of withdrawal, the consumer shall not be charged any costs other than the cost of returning the product.

If you wish to exercise your right of withdrawal, you may do so in writing to one of the contact details provided.

In the case of a written withdrawal, the consumer sends the withdrawal notice to the Contractor within 14 days.

The date of dispatch shall be taken into account in the case of written notice by mail.

If the consumer has not chosen the least costly means of transport for the delivery of the product, i.e. has chosen a means of transport other than the usual one, the company is not obliged to cover the additional costs resulting from this situation in case of withdrawal.

If the consumer has used the product beyond the use necessary to determine the nature, characteristics and functioning of the product, the company may claim compensation from the consumer for the resulting depreciation.

Consumers can notify their withdrawal by e-mailing info@lashandlashes.hu or using the downloadable withdrawal form. In this case, the purchaser shall not be charged.

Our company undertakes to fully refund the purchase price of the product increased by adding delivery costs to the Customer within 14 days of receiving the parcel, as agreed with the Customer, under the legislation in force.

Return the product ordered by mail or courier to our address.

We cannot accept parcels with cash on delivery.

See details about the law:

https://net.jogtar.hu/jr/gen/hjegy_doc.cgi?docid=a1400045.kor

If you wish to exercise your right of withdrawal/cancellation, you must send a clear declaration of your intention to withdraw/cancel (e.g., by mail, fax or e-mail) to:

Company name: Beauty 303 Kft.

The mailing address of the company: 1134 Budapest, Nagy Lajos Király útja 108.

E-mail address: info@lashandlashes.hu

For this purpose, you can also use the attached withdrawal/cancellation form template. You can fill in the downloadable withdrawal form and send it to info@lashandlashes.hu. If you decide to do so, we shall confirm your withdrawal/cancellation by e-mail as soon as we receive it.

You shall exercise your right of withdrawal/cancellation within the deadline if you send your withdrawal/cancellation notice before the deadline indicated above.

In the case of a written withdrawal, the consumer sends the withdrawal notice to the Contractor within 14 days.

The date of dispatch shall be taken into account in the case of a written notice by mail.

Legal effects of withdrawal/termination

If you withdraw from this contract, we shall refund you immediately, but no later than 14 days after receiving your withdrawal notice, all the fees paid by you, including the cost of transportation (except for additional costs incurred because you have chosen a mode of transportation other than the cheapest standard mode of transportation offered by us). We shall use the same method of payment as for the original transaction unless you expressly agree to a different method of payment; you shall not incur any additional costs as a result of opting for this method of payment. We may withhold a refund until we receive the product or until you provide us with proof that you have returned it: whichever comes first.

You must return or deliver the product to the following address:

Company name: Beauty 303 Kft.

The mailing address of the company: 1134 Budapest, Nagy Lajos Király útja 108.

without undue delay, but no later than 14 days from the date of your withdrawal notice. The deadline is deemed to have been met if you return the product before the 14-day period has expired. The direct cost of returning the product is borne by you. You can only be held liable for the depreciation of a product if this is caused by more use than is necessary to determine the nature, characteristics and functioning of the product or by use for a purpose other than that for which it was intended.

  1. Settlement of complaints, other possibilities to exercise rights

14.1. Warranty issues

In the event of a warranty issue, the Contractor shall inspect the product at a pre-agreed time, at customer service and shall prepare a report in the event of a consumer complaint.

14.2. Settlement of complaints

Consumers can complain about the product or the supplier’s activities using the following contact details:

  • Customer service office location: 1149 Bp. Nagy Lajos Kiráy útja 108
  • Customer service working hours: Monday-Friday 9 am – 5 pm
  • Internet address: lashandlashes.com
  • E-mail: info@lashandlashes.hu

The Contractor shall endeavour to carry out the repair or replacement within a maximum of fifteen days. If the consumer does not agree with the way the complaint has been dealt with or if it is not possible to investigate the complaint, the supplier shall immediately make a record of the complaint and its position and provide a copy to the consumer or send it by e-mail. The contractor shall keep a record of the complaint reported by the consumer and shall take back the product in case of a warranty issue, certified by a receipt.

14.3. Other possibilities for exercising rights

Other possibilities for exercising rights

If a dispute between the seller and the consumer is not settled in negotiations, the consumer has the following foreclosure options:

Registration in the buyers’ register. The buyers’ book is available from the seller’s Customer Service. The seller shall respond in writing to the comments submitted here within 15 days.

File a complaint with consumer protection authorities. If the consumer becomes aware that his/her consumer rights have been infringed, he/she has the right to complain to the consumer protection authority in his/her place of residence. Once the complaint has been examined, the authority shall decide whether to initiate consumer protection proceedings.

Conciliation body. For the amicable out-of-court settlement of consumer disputes relating to quality, safety and the application of product liability rules, as well as the conclusion and performance of the contract, the consumer may initiate proceedings before the conciliation body at his place/her of residence, in which procedure our Company must cooperate.

Bács-Kiskun County Chamber of Commerce and Industry
Conciliation Council
6000 Kecskemét, Árpád krt. 4.
Mailing address: 6001 Kecskemét Pf.228
E-mail: bekeltetes@bacsbekeltetes.hu
Website: www.bacsbekeltetes.hu

Working hours with customers: Monday-Friday: 9:00-12:00 / Monday-Saturday: 13:00-15:00 / Monday: none

President: Dr. Zsuzsanna Horváth
6000 Kecskemét, Árpád krt. 4.
E-mail: horvath.zsuzsanna@bacsbekeltetes.hu
Tel.: 76/501-525, 76/501-532
Fax: 76/501-538
Working hours: first Monday of each month: 9-12

Vice-president: János Karádi
6000 Kecskemét, Árpád krt. 4.
E-mail: bekeltetes@bacsbekeltetes.hu
Tel.: 76/501-525, 76/501-532
Fax: 76/501-538
Working hours: first Monday of each month: 9-12

Conciliation office staff:
Mrs. Mária Egyedné Berente
Zoltánné Várnagy
Tel.: 76/501-525, 76/501-532, 70/7028-403, fax: 76/501-538
E-mail: bekeltetes@bacsbekeltetes.hu

 

Contact details of other conciliation bodies:

Baranya County Conciliation Council

Address: 7625 Pécs, Majorosy Imre u. 36.
Mailing address: 7602 Pécs, Pf. 109.
Telephone number: (72) 507-154

Fax number: (72) 507-152
President: Dr. József Bodnár

E-mail address: bekelteto@pbkik.hu\

 

Békés County Conciliation Office

Address: 5600 Békéscsaba, Penza ltp. 5.
Telephone number: (66) 324-976, 446-354, 451-775

Fax number: (66) 324-976
President: Dr. László Bagdi
E-mail: bekeltetes@bmkik.hu; bmkik@bmkik.hu

Borsod-Abaúj-Zemplén County Conciliation Office

Address: 3525 Miskolc, Szentpáli u. 1.
Telephone number: (46) 501-091, 501-870
Fax number: (46) 501-099
President: Dr. Péter Tulipán

E-mail address: bekeltetes@bokik.hu

Budapest Conciliation Office

Address: 1016 Budapesta, Krisztina krt. 99.
Telephone number: (1) 488-2131

Fax number: (1) 488-2186
President: Dr. György Baranovszky
E-mail: bekelteto.testulet@bkik.hu

Csongrád County Conciliation Council

Address: 6721 Szeged, Párizsi krt. 8-12.
Telephone number: (62) 554-250/Extension 118

Fax number: (62) 426-149
President: Dr. Károly Horváth

E-mail address: info@csmkik.hu

 

Fejér County Conciliation Office

Address: 8000 Székesfehérvár, Hosszúséta tér 4-6.
Telephone number: (22) 510-310

Fax number: (22) 510-312
President: Dr. József Vári Kovács
E-mail: fmkik@fmkik.hu; bekeltetes@fmkik.hu

Győr-Moson-Sopron County Conciliation Council

Address: 9021 Győr, Szent István út 10/a.
Telephone number: (96) 520-202; 520-217

Fax number: (96) 520-218
President: László Horváth

E-mail address: bekelteto@gymskik.hu

Hajdú-Bihar County Conciliation Council

Address: 4025 Debrecen, Petőfi tér 10.
Telephone number: (52) 500-735

Fax number: (52) 500-720
President: Dr. Zsolt Hajnal
E-mail: hbkik@hbkik.hu

Heves County Conciliation Office

Address: 3300 Eger, Faiskola út 15.
Mailing address: 3301 Eger, Pf. 440.
Telephone number: (36) 416-660/Extension 105

Fax number: (36) 323-615
President: Dr. Csaba Gordos

E-mail address: hkik@hkik.hu

Jász-Nagykun-Szolnok County Conciliation Council

Address: 5000 Szolnok, Verseghy park 8.
Telephone number: (56) 510-610

Fax number: (56) 370-005
President: Dr. Judit Lajkóné Vígh
E-mail: kamara@jnszmkik.hu

Komárom-Esztergom County Conciliation Council

Address: 2800 Tatabánya, Fő tér 36.
Telephone number: (34) 513-010

Fax number: (34) 316-259
President: Dr. György Rozsnyói

E-mail address: kemkik@kemkik.hu

 

Nógrád County Conciliation Office

Address: 3100 Salgótarján, Alkotmány út 9/a
Telephone number: (32) 520-860

Fax number: (32) 520-862
President: Dr. Erik Pongó
E-mail: nkik@nkik.hu

Pest County Conciliation Office

Address: 1055 Budapest Kossuth tér 6-8.
Telephone number: (1)-474-7921

Fax number: (1)-474-7921
President: dr. Károly Csanádi
E-mail: pmbekelteto@pmkik.hu

Somogy County Conciliation Council

Address: 7400 Kaposvár, Anna utca 6.
Telephone number: (82) 501-000

Fax number: (82) 501-046
President: Dr. Ferenc Novák

E-mail address: skik@skik.hu

Szabolcs-Szatmár-Bereg County Conciliation Council

Address: 4400 Nyíregyháza, Széchenyi u. 2.
Telephone number: (42) 311-544, (42) 420-180

Fax number: (42) 420-180
President: Katalin Görömbeiné Dr. Balmaz

E-mail address: bekelteto@szabkam.hu

Tolna County Conciliation Council

Address: 7100 Szekszárd, Arany J. u. 23-25.
Telephone number: (74) 411-661

Fax number: (74) 411-456
President: Dr. Ferenc Gáll

E-mail address: kamara@tmkik.hu

 

Vas County Conciliation Council

Adresa: 9700 Szombathely, Honvéd tér 2.
Telephone number: (94) 312-356

Fax number: (94) 316-936
President: Dr. Zoltán Kövesdi

E-mail address: vmkik@vmkik.hu

 

Veszprém County Conciliation Office

Address: 8200 Veszprém, Budapest u. 3.
Telephone number: (88) 429-008

Fax number: (88) 412-150
President: Dr. Csaba Vasvári

E-mail address: info@bekeltetesveszprem.hu

Zala County Conciliation Office

Address: 8900 Zalaegerszeg, Petőfi utca 24.
Telephone number: (92) 550-514

Fax number: (92) 550-525
President: Dr. Sándor Molnár
E-mail: zmkik@zmkik.hu; zmbekelteto@zmkik.hu

More information on conciliation committees is available here: http://www.bekeltetes.hu.

  1. Data protection

You can access our privacy policy at https://lashandlashes.com/privacy-notice/

  1. Copyright

According to section 1 (1) of the Copyright Act LXXVI of 1999 (hereinafter: Copyright Act), the website is considered a copyrighted work and therefore all parts of it are protected by copyright. According to Art. 16 para. (1) of the Copyright Act, it is prohibited to make unauthorised use of graphic and software solutions, or computer program creations on the website or to use any application that may modify the website or any part thereof. Even with the written consent of 303 Media Kft. any material from the website and its database may be reproduced only concerning the website and mentioning the source.

  1. Operation of digital data content, technical protection measures

The availability of the servers providing the data displayed on the site is over 99.9% per year. Data is stored on multiple hard disks on servers using RAID technology. If one of the hard disks is damaged, the system remains operational with the other hard disks. All data is backed up regularly so that the original data can be recovered in the event of a problem.

  1. Interoperability of digital content with hardware and software

The data displayed on the website is stored in MSSQL and MySQL databases. Sensitive data is stored by encryption with adequate strength and encrypted using hardware support integrated into the processor.

  1. Information on the key characteristics of the products

Information on the key characteristics of the products available for purchase is provided in the individual product descriptions on the website. Photos are occasionally illustrations and colours may not always correspond to reality!

  1. Correction of data entry errors – Responsibility for the accuracy of data provided

The Customer can modify the data entered during the order process before the order is completed. Please note that it is the Customer’s responsibility to ensure that the data provided by the Customer is entered accurately as the product shall be invoiced and shipped based on the data provided by the Customer. By placing an order, the Customer acknowledges that the Contractor has the right to invoice the Customer for all damages and costs resulting from incorrect data entry by the Customer or inaccurate data. The Contractor excludes any liability for performance based on inaccurate data entry. Please note that an incorrectly entered email address or a saturation of the storage space associated with the mailbox may result in the non-delivery of the confirmation and may prevent the contract’s conclusion.

  1. Procedure in case of the incorrect price

There may be an incorrect price on the website. In particular, an incorrect price is a price that differs significantly from the generally accepted or estimated price of a product that is generally available on the market, or that may be due to a system error or typographical error. In the case of an incorrect price, the supplier cannot accept the order at the incorrect price and is not obliged to sell the product at the incorrect price. No contract shall be concluded between the parties in the case of an offer at an incorrect price. If the Customer makes an offer at an incorrect price, the system shall automatically confirm it, but this shall not constitute the acceptance of the offer by the supplier. If the Customer makes an offer (order) at an incorrect price, the Contractor’s employee, in the course of the electronic – not automatic – confirmation of the offer (confirmation 2) sent by the Contractor’s employee, draws the Customer’s attention to the correct price and may offer to conclude a contract at the correct price. The Customer is not obliged to make an offer and conclude a contract at the correct price communicated by the Contractor instead of the incorrect price. In this case, no contract is concluded between the parties.

The information provided on the website does not constitute an offer by the contractor to enter into a contract. In the case of orders subject to these GCTCs, the Customer shall be deemed to be the offeror and the contract shall be concluded upon the Contractor’s acceptance of the offer made by the Customer via the website under the provisions of these GCTCs.

  1. Miscellaneous

If a clause in the GCTC is legally void or ineffective, the other clauses of the contract remain in force and the void or defective clause is replaced by the applicable provisions.

The contractor does not have a code of conduct under the Act on the prohibition of unfair commercial practices towards consumers.

  1. Applicable law, the competent court

23.1. In respect of matters not covered by these General Conditions, the provisions of the Offer, the provisions of the Customer and the provisions of the law in force at the time, in particular the Civil Code, shall apply.

23.2. In the event of any dispute arising from the contract, the contracting parties shall submit by mutual agreement to the exclusive jurisdiction of the local (district) or county (capital) court having jurisdiction over the value and jurisdiction of the Contractor’s place of business.

23.3. These general conditions shall remain in force until new general conditions issued by the Contractor come into force.

  1. Final provisions

24.1 This Contract shall in all cases be valid together with the electronic contract (placement and confirmation of order) concluded between the Contractor and the Customer on the Contractor’s website (lashandlashes.com) or, in the case of an individual contract, with the individual offer and its written confirmation (e-mail, fax, letter).

The document entitled “Detailed information on the purchase procedure” is an integral part of these GCTCs.

Date: Budapest, February 1st, 2018.

Beauty 303 Kft.

 

 

 

 

 

 

DETAILED INFORMATION ON THE PURCHASE PROCEDURE

To be read only in conjunction with the GCTC!

Select product(s)

By clicking on the product categories on the website, the customer can select the desired product range and the individual products within it. By clicking on the individual products, the customer can find the product photo, item number, description and price. The customer must pay the price indicated on the website when making a purchase. The products are marked by the Contractor with an illustrated photo. Accessories and decorative items shown in photos are not part of the product unless specifically highlighted in the product description. We reserve the right to change the size, structure and material of the products; the prices are indicative. Please note that we cannot be held liable for any typographical errors or incorrect information!

Add to cart

After selecting a Product, you can click the “Add to cart” button to add any number of Products to your shopping cart without having to buy or pay, as adding a Product to your shopping cart does not constitute an offer.

We recommend adding a product to your shopping cart even if you are not sure you want to buy it because this way you can see which products you have currently selected with one click, view and compare them on one screen. The contents of your shopping cart can be freely changed until you complete your order by pressing the “Submit order” button, you can remove products from the cart as you wish, add products to the cart as you wish or change the number of products you wish to order. By pressing the “Submit order” button, you commit yourself to pay for the product(s) ordered.

If you add the selected product(s) to your shopping cart, the shopping cart window will appear on the website and you will see the number of products you have added to your cart. If you do not want to select any more products, close the shopping cart window and continue browsing and shopping.

View cart

When using the website, you can check the contents of your shopping cart at any time by clicking on the “Shopping cart” icon at the top of the website. Here you can remove selected products from the cart or change the number of products in the cart. The system will display the information corresponding to the details you have changed, including the price of the products added to the cart and delivery costs.

If you don’t want to select other products and add them to your cart, you can continue shopping by closing the cart window.

Enter customer data

Once you click on the “Cashier” button in the Shopping cart window, you can select the method of receipt and payment. Click on the “Proceed to checkout” button and enter your delivery/billing address.  You can enter your full name, address, company name, tax identification number, phone number, and e-mail address in the “Billing details” text box. The system automatically stores the data you entered in “Billing details” in the “Shipping address” text box. If you request delivery to a different address, please enter the correct details. You can enter any additional information you wish in the “Order notes” text box.

Check the order

Once you have filled in the text boxes indicated in the previous point, you can continue the order process or, by clicking on the “Cart” icon, you can delete/correct the data entered so far or return to the contents of the cart. Click on the “Continue to checkout” button to see a summary of the data you have previously entered, such as the contents of the cart, the user, the billing and delivery data and the amount you have to pay (you cannot change these data here unless you click on the “Back” button).

Use the discount coupon

If you have a discount coupon that you have previously received from your contractors, you can copy it to the shopping cart menu, enter it in the “Coupon code” field and click the “Use coupon” button to validate it. If you enter a valid coupon code, the discount requested by the contractor will automatically be deducted from the value of the products in your shopping cart.

Complete the order (make an offer) – order with payment obligation

If you are satisfied that the contents of your shopping cart correspond to the products you wish to order and that your details are correct, you can complete your order (make an offer) by clicking the “Submit order” button after ticking the “I accept the privacy policy, terms and conditions” box. By clicking the “Submit order” button, you expressly acknowledge that your offer is deemed to have been made and that your order is subject to payment.

Order processing

Orders are processed continuously and in two stages. You can place an order at any time. You will first receive an automatic reply and then the order will be confirmed by the contractor. If the order is placed after working hours, it will be processed on the next working day. If your offer is not confirmed by the contractor under these General terms and conditions, you will be obliged to hold your offer for 48 hours only.

Automatic confirmation e-mail

You will receive an e-mail notice from the contractor to the e-mail address you provided after placing your order. This confirmation is an automatic e-mail acknowledgement of receipt of your order via the website but does not constitute an acceptance of your offer. If you discover that the automatic e-mail confirmation notice contains incorrect information about you (e.g., name, delivery address, phone number, etc.), you must notify us immediately by e-mail, along with the correct information.

If you do not receive an automatic confirmation e-mail within 24 hours of placing your order, please contact us as your order may not have been received for technical reasons.

Conclusion of the contract, acceptance of the offer by the Contractor

The Contractor must confirm your offer by a second, non-automatic e-mail during the working day following the day on which your offer was sent (GCTC 5.2). The contract is concluded when the Contractor accepts your offer. The product you chose may not be available in our warehouse. The expected delivery date for orders or whether the product is available in our warehouse will be indicated in the second confirmation e-mail for each order. Therefore, the actual delivery date will depend on stock availability, but you will be informed of this in the second e-mail and will be able to indicate whether this is acceptable to you. If you cannot accept the delivery date and if you notify the Contractor of this by e-mail within 48 hours of receipt of the second e-mail from the Contractor, the contract will not be concluded and you will not have to pay and the Contractor will not have to deliver.

Payment methods and terms:

Total of your payment obligations

Your order summary and a second confirmation e-mail will include all the costs you have to pay. The invoice and order summary are included in the parcel.

Payment methods:

Cash on delivery

You can choose to pay the courier the full amount of the product and the delivery charge in cash at the time of delivery of the ordered product when you receive the goods.

Payment by credit card

You have the option to pay the purchase price of the products by credit card via the bank’s encrypted website and service.

Payment by credit card is provided by Barion.

Payment via Pay Pal

You have the option to pay the purchase price of the products via Pay Pal.

Payment in advance, account number

You can pay the product price in advance to the following bank account number: 11710002-20196219, OTP Bank Zrt. Account holder: Beauty 303 Kft.

Receipt of the ordered product:

Home delivery:

Products displayed on the website are available for home delivery.

Transport costs:

The delivery cost of the product will be indicated at the time of order. Delivery to your door is made by the GLS courier service. The contractor will provide your contact details to the carrier. By accepting the terms of this Privacy policy, you expressly agree that the Contractor will provide your details to the Supplier.

Presumption of the right to take delivery

The person entrusted by the Contractor with the acceptance of the product is deemed to be your designated representative who, in addition to taking delivery of the product, has the right to make declarations in connection with the transfer of the product.

The qualitative and quantitative opposition procedure

At the time of taking delivery of the products, you must declare any quality or quantity objections you have to the products received and compare the products received with the items on the invoice and report any discrepancies.

Please note that you should inspect the parcel before the courier delivers it and request a report if you notice any damage. We are unable to accept any subsequent claims without a report.

If you have not objected at the time of receipt, the items on the invoice are deemed to have been delivered in full.

You can only complain about quality after delivery for defects that are not visible to the naked eye (hidden defects) within the mandatory warranty period for the product.

In the case of a minor shortcoming that does not prevent the proper use of the delivered product, you do not have the right to refuse to take delivery of the product or to refuse to pay the price of the product on the same basis.

Please note that in all cases we will take a photo and/or video documentation of the products you return to us to check the condition of the products at the time of return.

Delivery date

The general time limit for the fulfilment of the order is a maximum of 14 (1 working day on our website, shall we reduce it?) days from the second confirmation of the order or, if the Contractor exercises this right, from the date of crediting the advance to the Contractor’s bank account. This delivery date is indicative and any deviation from it will be notified by e-mail. By accepting these general terms and conditions, you acknowledge that the Contractor expressly excludes any liability for damages for exceeding the delivery date.

Reserves

Some products on our website may no longer be sold. We reserve the right to refuse all or part of orders that have already been confirmed. Partial fulfilment can only take place after consultation with you. In case of prepayment of the purchase price of the product, the amount will be refunded within 5 working days.

For matters not covered by the detailed information on the purchase procedure, the GCTC shall prevail!

Miscellaneous

These GCTCs are governed by Hungarian law.

These GCTCs are available in both English and Hungarian. In case of discrepancies between the two versions, the Hungarian version shall prevail.

Budapest, February 1st, 2018.

Beauty 303 Kft.